Customer Project Manager – Nokia Expert
--On-Site--
Location: Hybrid (must be based in the USA)
Employment Type: Full-Time | Long Term Contract
Travel: Up to 10%
About the Role:
We are hiring a Customer Project Manager (CPM) with hands-on experience in T-Mobile (Magenta) build projects and strong project management expertise across site acquisition, construction, integration, and optimization.
As a CPM, you will lead cross-functional teams, engage directly with customers, and ensure projects are delivered on scope, schedule, and budget.
Key Responsibilities:
- Act as the primary customer interface, providing daily updates and managing expectations.
- Define, manage, and track scope, cost, schedule, quality, risk, and resources.
- Use and update Nokia Site Tracker to forecast and report project progress.
- Manage cross-functional teams including leasing, zoning, A&E, construction, integration, and optimization.
- Develop and deliver progress reports, documentation, and presentations.
- Identify and resolve project conflicts, risks, and scope changes.
- Conduct project reviews and provide recommendations for improvements.
- Ensure compliance with Nokia Information Security policies (ISO27001/ISMS).
Requirements:
- 5+ years telecom project management experience (site acquisition, construction, integration, optimization).
- Mandatory: Previous T-Mobile (Magenta) build experience.
- Mandatory: OSHA 10 Certification (must be completed before start).
- Strong knowledge of project management principles and ability to manage multiple projects simultaneously.
- Effective communicator with excellent written, verbal, and presentation skills.
- Solid financial knowledge: budgeting, margin, invoicing, revenue recognition.
- Proficient in MS Office (Word, Excel, PowerPoint, MS Project).
- Strong decision-making, adaptability, and work ethic.
- Preferred: PMP Certification.
What You’ll Get:
- Lead high-profile T-Mobile network projects and Nokia deployments.
- Opportunity to work with cross-functional teams and directly with customers.
- Hands-on experience with end-to-end site development, integration, and optimization.
- Competitive compensation aligned with experience.
- Structured role within a quality-driven, delivery-focused organization.